FAQs
Straight answers to what clients usually ask before working with Harbour Marque.
I already have an agency — can you just review what they're doing?
A written audit report is usually ready within a couple of weeks. That's fine with us — the goal is a better answer for your business, not a client win.
Can you guarantee results?
Every recommendation gets tied to a number specifically so underperformance is easy to spot. That's a harder conversation to have, but it's the honest one.
How long until I see results?
Timelines vary by starting point — a site with existing traffic moves faster than one starting from zero. We'll flag it clearly if a channel is taking longer than expected.
Will I have a dedicated point of contact?
The strategist who scopes your work is the same person executing it. That access doesn't change as your account grows.
How much does this cost?
Budget conversations happen on the first call, before any contract gets discussed. Most clients find the number lands close to what's listed once we scope the details.
What does your reporting actually look like?
Reporting is built around the goal we agreed on, not a generic template. You'll always know exactly what we did and why we did it.
What size clients do you usually work with?
We've worked with businesses at very different stages, so it's worth just asking. We'd rather say no early than take a client we can't actually help.